Truecaller Assistant: AI can now take calls on your behalf | Digit

Truecaller has now finally announced its AI-based assistant in India. The Truecaller Assistant was first introduced in the United States and Australia a while back. Notably, this feature is available for Android users for now and yet to be available for iOS users. This AI-based assistant helps you so many things like ignoring spam calls, attending important calls and much more. The Truecaller Assistant uses the machine learning, speech-to-text, and natural language processing technologies for the call-screening which can be used against spam and fraud calls. 

Truecaller Assistant is basically your interactive assistant for the calls which you don’t want to pick or you can’t pick up. Let me tell you how the Truecaller Assistant works.

Suppose someone calls and you can’t pick up. Then your AI-based friend will step in and talk on your behalf. It will ask the caller the purpose of the call and turn the conversation into text using the voice-to-text technology. So, when the caller and the Assistant are talking, you will be able to see who is talking and why. Then if the purpose of the caller concerns you, you can pick the call otherwise you can even mark it as spam.

Also read: Truecaller Live Caller ID now available for iOS: Here’s how you can enable it on your iPhone

The Truecaller Assistant will start the conversation with the caller by saying ‘Hi, the person you’re calling is using a screening service, may I ask who it is? And then the purpose.’

You can choose from a total of 5 different options of voices, both male and female while setting up Truecaller Assistant. It also offers speech-to-text technology. The Assistant even has a feature to comprehend multiple languages including but not limited to English and Hindi. Further, you can even customise the message that the Truecaller Assistant will deliver while answering calls from unknown numbers. It doesn’t end here, you can even access the recording of the screen so that you can review the call information later.

Also read: Truecaller to partner with Airtel, Jio, Vi to reduce spam calls in India

AI technology being used in every other website and application now is a good thing or a bad thing? Well I must say that AI is making things way easier for us but the amount of data it is collecting from everyone is huge, should it be in their servers or not.