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Apple Says This iPhone 14 Screen Problem Isn’t Down To Hardware – SlashGear

Further, the technician also noted that the horizontal line issue on the iPhone has to do with the software. Another user writes that an Apple support member called and informed that the issue is due to some problem with the phone drivers and the company is aware of it. The support member has also confirmed that an upcoming software update should fix the problem, which will most likely be iOS 16.2.1. Currently, Apple is testing the first beta version of iOS 16.3, but it will be a long time before the company releases it for regular users. In either case, we are weeks away from the next iOS update unless Apple decides to float an urgent update to fix the error. 

For some users, disabling the always-on display on the iPhone worked for some time, while resetting the phone works with varying success rates. Communities have come up with several theories about what is causing the screen glitch, including faulty displays in particular stock-keeping units with LG displays and bugs in iOS 16.2 beta. But there is no observable pattern between the models that are affected. It comes as a relief that the issue is not related to hardware. Meanwhile, if you are planning to purchase an iPhone 14 Pro or the iPhone 14 Pro Max, it’s best to wait.

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