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Can Microsoft’s Surface devices stay sharp for the ‘create, communicate, collaborate’ era?

Microsoft laptops seen in a shopping mall in Hong Kong.

Synopsis

It’s been a decade since Microsoft launched its Surface devices. Surface hasn’t quite shaken up the expanding personal-computers market, and even in the niche, high-end segment, it’s yet to create a loyal user base. To stay relevant, Microsoft will have to differentiate these devices with unique capabilities.

On October 26, Microsoft will mark a decade of its Surface devices, the first major initiative by the Redmond giant to integrate its Windows operating system with its own hardware. Surface was the first PC designed and distributed by Microsoft. It started with the aim of being like Apple — owning both the hardware and software — but a decade on, Surface is yet to find a foothold in the rapidly expanding personal computers (PC) market.According

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