The current problems may have been foreshadowed by the way ChatGPT was managing premium users’ access to GPT4. Getting responses from the highly advanced model was frustratingly slow for some users, which led to ChatGPT pulling back on how much its premium subscribers could use the highly anticipated model.
Initially, users could communicate with GPT4 100 times every four hours. This was scaled back to 50 times every four hours shortly afterward, and then 25 times every three hours with a promise of further reductions this week. The issue also appears to be affecting multiple OpenAI products, instead of just ChatGPT. Dall-E, the popular AI imaging tool, is also struggling — with users being told its servers are at capacity.
SlashGearSome “Plus” members can still get past the login page by going directly to the URL new chats use, but will find that they are unable to see their history or click messages. The page will also not recognize that a user has a plus subscription. Curiously, clicking the signup button and hovering over the upgrade link results in a message that claims upgrades Plus subscriptions have been temporarily paused. Capacity issues have plagued the language model, and others like it for a while. While OpenAi has yet to release a statement about its suspension of premium accounts, it is possible the company may try to give themselves a break while they make their flagship product a bit more stable.
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