With the introduction of the Package Pickup feature, you can now request a DoorDash driver to come to your location and pick up your packages in order to return them. You can have the Dasher drop them off at your local carrier, including the most popular courier services such as FedEx, USPS, and UPS. It’s easy to do — simply update your DoorDash app and select the carrier you want your packages to be delivered to.
You can send up to five packages in a single DoorDash delivery. Remember that you still need to take care of the prepaid shipping label, but it’s also possible to ship with just a QR code if you send it to your delivery driver. Once the packages have been delivered, you will receive a confirmation with a photo to prove that they made it to their destination. In addition, DoorDash is offering the first Package Pickup during January for free — check out the terms and conditions in the official blog post.
On the surface, the feature sounds great, and could potentially simplify the process of returning packages. However, it can get tricky — what if the package goes missing or an accident on the road destroys it? In those events, it’s unclear whether DoorDash will take responsibility for the cost of the package. If you’re shipping something expensive, it might be a good idea to contact DoorDash’s customer service and make sure you’ll be covered.
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