Fans faced difficulties in watching FIFA World Cup 2022 opening ceremony, call out Jio Cinema for poor experience | Digit

The FIFA World Cup is one of the most celebrated sports tournaments in the world. Millions of fans from around the world tune in live to cheer their favourite players and enjoy football. This year, the FIFA World Cup is being held in the Middle East for the first time. In India, the broadcast rights have been acquired by Reliance Jio. However, during the opening ceremony of the FIFA World Cup 2022, several football fans took to social media platforms to report that the streaming service did not provide a decent viewing experience. 

Jio Cinema struggled with a high load during the opening ceremony of the FIFA World Cup

Compiling information from several tweets from users, Jio Cinema did not provide a pleasant viewing experience of the opening ceremony of the FIFA World Cup on November 20, 2022. Apparently, the streaming service could not manage the viewership it got while streaming the opening ceremony, which resulted in the lagging of the live stream. Disappointed fans have shot videos and uploaded them to Twitter, confirming that the platform was struggling to provide a stable video feed.

Seriously @JioCinema ??? This is how we are gonna watch the WC? pic.twitter.com/rtZqrx4R5y

— Rishabh Thakur (@rishabhthakur) November 20, 2022

The best experience you can get for FIFA World Cup is by Jio Cinema

The servers are so laggy

What a waste the rights should have gone for sony liv or hotstar pic.twitter.com/wudMG4OQh2

— Sourav Roy Chatterjee (@royrocker51) November 20, 2022

The netizens were smart enough to figure out that the issue existed with the streaming service as they conducted speed tests to check whether it was their internet connection that was causing the problem. 

After many users started facing the problem and reported it via Twitter, Jio Cinema acknowledged the issue. The platform said, “we are continuously working to give you a great experience. Please upgrade your app to the latest version to enjoy #FIFAWorldCupQatar2022. Apologies for any inconvenience.” 

However, viewers did not see any betterment in the live stream, per reports published before midnight on November 20, 2022. Nevertheless, some users could view the FIFA World Cup without issues through the app. As an alternative, FIFA fans can watch the live stream on Sports18 and Sports18 HD TV channels in India.

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