After a year full of issues plaguing the Pixel 6, Pixel 6 Pro, and Pixel 6a, Google announced the Pixel 7 and Pixel 7 Pro in October. While the last few months were going fine for the two latest Pixels, an issue plaguing the Pixel 7 has surfaced, leaving customers in despair.
A number of Pixel 7 users on the internet have complained about the rear camera glass, or basically, the lens cracking out of the blue. Some users on Twitter and Reddit shared images of their Pixel 7, showing the crack over the rear camera glass.
What Pixel 7 users have to say
One Pixel 7 user, Heydon Faber, took to Twitter to show the damage, and he says that he has not dropped the phone and still the camera lens has cracked. The user writes in the tweet, “Not even a month, no drops just regular use. Have a case on the phone. Been told It’s my problem. Is this really the quality control backed by google? It’s clearly a manufacturing defect, and I know I’m not the only one. Please fix this google!”
The user in the tweet is referencing other complaints which highlight the same issue of camera lens shattering suddenly.
“I pulled my phone out of my pocket and the back camera glass was broken. I must have hit a corner while it was in my pocket. Has anyone else had this problem? I called around to the phone fixing stores and nobody has the replacement parts yet. Don’t really want to have to mail this phone in to have it fixed as it’s currently the only phone I have,” writes a user on Reddit.
Last month, a user reported the same issue whose Pixel 7 had a crack over the ultrawide camera, and the glass was coming off. He further adds that, he had the case on, and still the lens broke.
Another user on Reddit shared the same problem with his Pixel 7. The person reached out to a repair store, and he was told that the whole back panel needed to be replaced, costing him around $200. However, the user shared the pictures of his Pixel 7 with Google, and the company offered him a free replacement. Although, other users have not received any such replacement from Google.
We have not noticed any such issue with our unit of Pixel 7 or the Pixel 7 Pro till now.
A number of Pixel 7 users on the internet have complained about the rear camera glass, or basically, the lens cracking out of the blue. Some users on Twitter and Reddit shared images of their Pixel 7, showing the crack over the rear camera glass.
What Pixel 7 users have to say
One Pixel 7 user, Heydon Faber, took to Twitter to show the damage, and he says that he has not dropped the phone and still the camera lens has cracked. The user writes in the tweet, “Not even a month, no drops just regular use. Have a case on the phone. Been told It’s my problem. Is this really the quality control backed by google? It’s clearly a manufacturing defect, and I know I’m not the only one. Please fix this google!”
The user in the tweet is referencing other complaints which highlight the same issue of camera lens shattering suddenly.
“I pulled my phone out of my pocket and the back camera glass was broken. I must have hit a corner while it was in my pocket. Has anyone else had this problem? I called around to the phone fixing stores and nobody has the replacement parts yet. Don’t really want to have to mail this phone in to have it fixed as it’s currently the only phone I have,” writes a user on Reddit.
Last month, a user reported the same issue whose Pixel 7 had a crack over the ultrawide camera, and the glass was coming off. He further adds that, he had the case on, and still the lens broke.
Another user on Reddit shared the same problem with his Pixel 7. The person reached out to a repair store, and he was told that the whole back panel needed to be replaced, costing him around $200. However, the user shared the pictures of his Pixel 7 with Google, and the company offered him a free replacement. Although, other users have not received any such replacement from Google.
We have not noticed any such issue with our unit of Pixel 7 or the Pixel 7 Pro till now.
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