on-demand economy

 PTO Genius, another startup launched in 2020, nudges employees that its algorithm guesses are at risk for burnout—based on factors like long hours and behavior changes—to take vacation. If…

Drivers like Hubert might be skeptical of Uber’s deals, but within some unions there is real hostility toward the company. “We don’t expect anything from Uber. It is a predatory…

The prices seem almost too good to be true: Lenovo wireless earbuds for $3.70, an eyebrow pencil for 59 cents, two outdoor solar lamps for $6.39—all delivered for free. Welcome to Temu,…

In the Past year, Sebastián, a developer based in Ecuador, has received more LinkedIn messages from recruiters trying to poach him than ever before. One particular message caught his eye: It…

Not all of Just Eat’s orange-clad couriers were switched to salaried contracts, and the company did continue to use self-employed gig workers hired via outsourcing companies to fulfill some…

At a roundtable that Bowles attended in May, a meeting leader said they were going to answer “questions from the team,” despite the fact that he was unaware of questions having been…

Earlier this year, Meta and its largest content moderation partner in Africa, Sama, were accused of union busting, forced labor, and human trafficking. The lawsuit claims that “misleading…

It took only eight months for Jokr, the superfast delivery startup, to become a unicorn, and just six months more for its strategy to start coming apart. Jokr had plastered New York City…

In the vision of the “frictionless” city that is held by many in tech, where virtually every city service, human interaction, and consumer experience is to be mediated by an app or digital…

As pandemic safety measures have lifted in the US, ride-hailing drivers risk deactivation for imposing their own mask rules.Nearly two weeks ago, Uber and Lyft removed in-app buttons that…