The anonymous letter reportedly adds that Cruise cars abruptly stranding individually, or en masse, were regular incidents and that the emergency recovery system to get out of such a situation was also prone to failure. “Our safety record is tracked, reported, and published by multiple government agencies,” a Cruise spokesperson was quoted as saying in response to the allegations made in the letter.
At this point in time, it is unclear whether the California Public Utilities Commission has launched a formal investigation into the issue, but it does have the authority to revoke licenses and cancel permits if it comes across systemic irregularities and safety violations. Interestingly, a post shared two weeks ago on the r/SelfDrivingCars sub-Reddit has allegedly been penned by the person who sent the letter to CPUC. The post claims that the letter detailed “Vehicle Retrieval Events” for Cruise cars that has obvious problems.
Coming to the incidents of robotaxis blocking traffic for hours, Cruise has said in the past that it recovers them with a mix of manual retrieval and remote assistance, according to the Wall Street Journal. In April, Cruise was involved in another well-publicized incident when one of its self-driving cars was pulled over by a police officer. SlashGear hasn’t been able to verify if the letter and the Reddit post, whose author has yet to verify their employment status citing fears of doxxing, are legitimate.
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