First observed by the citizens of affected cities, the company’s strange downfall was first reported on by TechCrunch. The publication notes that Bolt Mobility has stopped operating in Portland, Oregon, Richmond, California, and Burlington, South Burlington, and Winooski in Vermont. It left behind hundreds of pieces of equipment that now lie abandoned and cannot be used due to lack of battery charge. The heaps of equipment naturally drew the attention of city officials, but unfortunately, not even they were able to reach anyone related to the company. This includes the CEO Ignacio Tzoumas.
TechCrunch itself tried to get in touch with Bolt in order to obtain a statement, all to no avail, and the list of attempted contacts is fairly long, including the company’s communications department, employees, investors, and the customer service hotline. Bolt Mobility used to have a PR agency, but the firm no longer seems to represent Usain Bolt’s start-up. Bryan Davis, senior transportation planner in Chittenden County, Vermont, told TechCrunch that Bolt informed the department that it will be ceasing operations as of July 1. Bolt failed to make this known until a week later. However, to this day the equipment remains in the cities, with no one there to pick it up.
The affected cities are now setting dates for Bolt to collect the bikes before they will do it themselves in order to repurpose them. Strangely enough, Bolt seemingly continues to operate in some areas. A spokesperson from St. Augustine told TechCrunch that the bike share is working as usual. We wish we had answers, but we’re as confused as everyone else as we echo the question: “What’s going on with Bolt Mobility?” It might be time for an official press release, Bolt.
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