Downdetector, a platform that tracks the outage reports for almost all online apps and services, also recorded the outage for some time. In India, the outage reports peaked at around 1,500 and at the time of writing, the reports were down to just below 1,000.
According to the platform, around 76% users were facing issues with the web client, 17% have reported outages with the app and 7% faced issues with sending messages – both text and media.
Media reports suggested that the outage was global and WhatsApp users took to Twitter claiming that they were unable to connect with the servers. It is unclear what caused the outage and WhatsApp did not release any official statement regarding the reasons behind the issue.
TOI-Gadgets Now team also checked for the same and the members of the team were unable to connect with each other on the platform for a short period of time.
While it seems the issue is now resolved, some users on Twitter still claim that WhatsApp is not working for them.
Not the first outage
This is not the first time when WhatsApp has suffered an outage. The messaging app sporadically suffers such outages. In October last year, the messaging app witnessed a two-hour service disruption.
At that time, the Meta-owned app said it fixed the glitch and the service was restored. “The brief outage was a result of a technical error on our part and has now been resolved,” said a Meta spokesperson in a statement.
“We know people had trouble sending messages on WhatsApp today. We’ve fixed the issue and apologise for any inconvenience,” the statement added.
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