What comes as an exciting piece of information, highlights the lengths to which the bosses at the popular food delivery company go to understand the psyche of their end users better.
Zomato CEO delivers orders
Naukri.com founder Sanjeev Bikhchandani tweeted the anecdote after meeting 38-year-old Deepinder and his team. Sanjeev mentioned how Zomato’s top boss as well as his peers in the senior managerial circle once a quarter don the company’s trademarked red t-shirt and delivers orders to customers themselves.
He also added, how Deepinder mentions that he often times goes unnoticed while delivering the food. Twitter users praised the effort, and many people shared positive notes in comments and replies.
Zomato and its closest competitor Swiggy both have often been criticised and accused of underpaying delivery boys and causing them to drive rashly courtesy of the strict time limit to deliver orders. There have also been numerous incidents of scuffles between customers and delivery boys. Is the Zomato CEO trying to get to the heart of the problem himself?
Zomato was founded by Deepinder in 2008 as a restaurant aggregating firm before shifting its focus to the food delivery model in 2015. The company went public last year. Zomato has recently ventured into the inter-city food delivery business with Zomato Intercity Legends, which is yet to be completely rolled out across the country.
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